PRINTS INFO
For custom sizes, prints without white border or a quote to include framing, please get in touch below.
SHIPPING
All prints are handled with the greatest care and packaged safely in a reinforced cardboard tube for shipping. Please allow 10 business days for printing and delivery. Parcels are sent by courier. and you will be notified with a tracking number when your print is on its way.
Domestic shipping to metro areas is included- for regional areas please get in touch. For international shipping, please get in touch below.
RETURNS
All orders are custom printed on demand so please choose carefully as we are unable to offer refunds for change of mind. If your print has been damaged in transit please notify us within 7 days of receipt by emailing us- see below.
Please keep all original packaging and the print as we may require photos and its return in order to process your claim.
PRINT CARE
To ensure the longevity of your print we recommend taking it to be professionally framed as soon as possible. Ideally do not open the tube until you are at your framer as prints are easily damaged. Keep your print away from direct sunlight.
PRIVACY
Your information will not be shared with anyone, except where it is necessary to fulfill and dispatch your order.
CONTACT
For any enquiries please contact hello@chrischen.com.au